Shipping and Delivery

Last updated 15 September 2026. This policy is reviewed periodically; if anything here is unclear, ask us before you order.

Where we deliver

We deliver right across Canada, including Toronto Ontario, Montreal Quebec, Vancouver British Columbia, Calgary Alberta, Edmonton Alberta, Ottawa Ontario, Winnipeg Manitoba, Quebec City Quebec, Hamilton Ontario, Halifax Nova Scotia, Kitchener Ontario, London Ontario, Victoria British Columbia, Saskatoon Saskatchewan and Regina Saskatchewan.

What delivery costs

Standard delivery is free on orders of $75 or more. Below that, a flat $25 delivery charge applies. Free delivery is based on your goods total after any discount code. The charge is shown in your cart before you pay.

Express delivery

Express Delivery is a paid upgrade you can pick in your cart. It costs a flat $25 for the whole order, and that charge applies even when your order already qualifies for free delivery. It goes by our fastest tracked service; we do not quote a separate delivery time for it. If you need an order by a particular date, email us before you buy and we will tell you honestly whether it is achievable.

How long it takes

We handle and pack your order within 24 to 48 hours, and delivery then takes 5 to 7 days. Delivery time varies by location.

Tracking

Every order is sent tracked. You will receive an email with a tracking number once your order has shipped. You can follow the parcel on our Track Your Parcel page. For logistical reasons, items in the same order may be sent in separate packages.

If your order does not arrive

Tell us straight away at theteam@tritanglasses.net with your order number and we will sort it out. See our Refunds and Returns page for how we handle missing or damaged orders.